Work & experience
Individual accounts. Client relationships. Teams. A classroom. A company. Each has shaped how I think about a revenue cycle that works for the people inside it.
Founder & CEO
Building a revenue cycle organization that serves U.S. healthcare practices and develops the people doing the work.
Medical billing & RCM · Since 2018
Working with healthcare clients through Upwork, with experience across the account-level work and the operational questions surrounding it.
Medical Billing Diploma Program · Instructor since 2023
Helping learners connect billing concepts with the reasoning, responsibility and communication that professional work requires.
Case-study library
An A/R case-study layout connecting account investigation, work ownership and a comparable before-and-after review.
Open the complete layout ↗︎A denial-management case-study layout separating account resolution from the workflow change intended to prevent recurrence.
Open the complete layout ↗︎A team-development case-study layout connecting role clarity, quality review, training and documented operating change.
Open the complete layout ↗︎ERG-T01 · ERG“ERG-T01-QUOTE — Insert the exact approved testimonial.”
ERG-T01-NAME · ERG-T01-ROLE · ERG-T01-ORGANIZATION
ERG-T02 · ERG“ERG-T02-QUOTE — Insert the exact approved learner feedback.”
ERG-T02-NAME · ERG-T02-PROGRAM · ERG-T02-DATE
An operating principle
When I look at an unresolved account or an operating problem, I want three things to be clear: what the evidence shows, what action is justified, and who owns the next step.
That is the thread connecting the worksheet, the weekly review and the way I teach a team to explain its work. It turns an observation into a process someone else can understand and maintain.
GOOD WORK STARTS WITH A CONVERSATION
A practice challenge. A team that wants to grow. An idea worth sharing. I’d like to hear about it.
Start a conversation